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Community Oriented Recovery and Empowerment Services (CORE)

Trinity Alliance CORE services provide person-centered and recovery-oriented supports that help  to meet the needs of people who prefer to receive long-term care services and supports in their home or community, rather than in an institutional setting.


CORE Services provide opportunities for eligible adult Medicaid beneficiaries with serious mental illness and/or substance use disorders to receive services in their own home or community to support them build skills and self-efficacy that promote and facilitate community participation and independence. 

We provide CORE  services in the following areas: 
  • Family Support & Training (FST)
    Trinity Alliance facilitates family engagement and active participation in the treatment planning process to reinforce life and relationship skills learned throughout the recovery process.
  • Psychosocial Rehabilitation (PSR)
    Trinity Alliance supports individuals with compensating for, or eliminating functional challenges and interpersonal and/or environmental barriers associated with their behavioral health goals.
Population Served
Eligible Adults 21+ who want to find out more about CORE Services, should contact their Medicaid Health and Recovery Plan or Behavioral Health service provider.
Eligibility: Who is eligible for CORE

Eligibility for CORE Services is based on three criteria:

  1. The individual must be HARP Eligible | 21 years and older
  2. The individual must be enrolled in a HARP or HIV-Special Needs Plan (SNP); and
  3. The services must be recommended by a Licensed Practitioner of the Healing Arts (LPHA)
Referral Source(s)

Adult Health Homes , Unity House, Alliance for Positive Health, Catholic Charities, Whitney Young, etc. For self referral, participants should contact their Medicaid Health and Recovery Plan or Behavioral Health service provider

Referral Process
  1. HARP members may learn about CORE Services through any number of sources.
  2. The Managed Care Organization (MCO), Health Home Care Manager (HHCM), inpatient and outpatient clinicians, primary care practitioners, family and friends, or self referral
  3. Once a HARP member expresses an interest in receiving the services, they may work with any qualified Licensed Practitioner of the Healing Arts (LPHA) to establish eligibility and obtain a recommendation for services.
  4. The client will thereafter be assigned with a CORE provider
  5. CORE provider makes contact within 7 days.
  6. A CORE prior and/or continuing authorization request form is completed.
  1. An intake is completed by CORE provider  
  2. The CORE provider is responsible for notifying an individual’s MCO  within three (3) business days after their first Intake & Evaluation session. This notification is completed using the Provider Service Initiation Notification template, which can be submitted electronically to the individual’s MCO. (must be secure email)
  3. Upload consents, service plan, scope duration and frequency form into Awards
  4. Meet with client based on service plan. (all meetings MUST BE goal oriented)
  5. Maintain communication with care coordinator at least twice per month
Operation Information

Program Site:
15 Trinity Place
24 Hrs | 7 Days Wk

Staff Contact:
Antoinette N. Lawson
HCBS/CORE Supervisor
[email protected]
518-449-5155 ext. 126

Reporting Requirements:
Staff are required to complete:

  • Trinity Alliance Litmos Training
  • Trinity HCBS Training
  • Trinity CORE Training
Program Partners:
  • Alliance for better Health
  • Whitney Young
  • Catholic Charities
  • SUNY at Albany
  • Fidelis
  • MVP
  • Foothold Technology
  • DOH
  • Revenue Performance – Change Healthcare

Funding Sources: Contracted with CDPHP and Fidelis

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